Password Reset emails & Account Activation emails not going out from Alpha to users

Incident Report for ACA ComplianceAlpha

Resolved

This incident has been resolved.
Posted Oct 10, 2022 - 13:30 EDT

Update

We are continuing to monitor for any further issues.
Posted Oct 10, 2022 - 13:27 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 10, 2022 - 12:48 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 10, 2022 - 10:32 EDT

Investigating

We are currently investigating this issue.
Posted Oct 10, 2022 - 10:00 EDT
This incident affected: ComplianceAlpha (Compliance Management Solution).