Some clients reporting issues with accessing MAS module e.g. Network timeout error

Incident Report for ACA ComplianceAlpha

Resolved

This incident has been resolved.
Posted May 15, 2023 - 08:23 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 15, 2023 - 08:04 EDT

Update

We are continuing to work on a fix for this issue.
Posted May 15, 2023 - 06:43 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 15, 2023 - 06:42 EDT

Investigating

We are currently investigating this issue.
Posted May 15, 2023 - 06:41 EDT
This incident affected: ComplianceAlpha (Market Abuse Surveillance Solution).