Certification Timeouts and Slowness in System

Incident Report for ACA ComplianceAlpha

Resolved

This incident has been resolved.
Posted Jul 03, 2025 - 08:10 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 02, 2025 - 11:29 EDT

Update

We are continuing to investigate this issue.
Posted Jul 02, 2025 - 11:12 EDT

Update

We are continuing to investigate this issue.
Posted Jul 02, 2025 - 10:14 EDT

Update

We are continuing to investigate this issue.
Posted Jul 02, 2025 - 10:13 EDT

Investigating

We are currently investigating the slowness and timeouts occurring during the Certifications Process in Employee Compliance as well as the overall slowness in the system.
Posted Jul 02, 2025 - 09:17 EDT
This incident affected: ComplianceAlpha (Employee Compliance Solution).
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